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Solution for universities

AI-Powered Admissions Calling

Call every lead within minutes, before they go cold — no extra headcount.

An AI calling agent that phones every enquiry within minutes — in their time zone, with their full history in hand — asks the questions that qualify them, answers the ones they have, and hands your team the summary, the transcript and the next step.

Works on its own Available on the Starter plan Your rules, your guardrails
PM
Priya M.Enquired 2 minutes ago
Ready
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450,000+ Courses• 1,400+ Universities• 100+ Learning Platforms• 100+ Languages
The calling problem

Sound familiar?

The callback comes too late

An enquiry that waits a day for a call has usually already spoken to two other universities. Speed decides this, and a 9-to-5 team can't win it on its own.

Your hours aren't their hours

Applicants in Lagos, Hanoi and Karachi are awake when your office is dark. Connect rates collapse when every call lands at the wrong time of day.

Follow-ups die quietly

The second call, the third reminder, the check-in on a stalled application — nobody has the hours, so nobody makes them. Those are the applicants you lose without noticing.

Every lead deserves a call within minutes — not a place in a queue.

What the calls do

Four calls your team never has time to make

Each one runs on its own rules, with the lead's full history in hand. Try all four in the simulator above.

Minutes after an enquiry

New enquiry, qualified

Confirms program and intake, checks eligibility and funding, answers the first questions — and hands your team a prioritised list every morning.

Weeks after silence

Cold leads, warmed back up

Calls that reference their program, their last conversation and where they dropped off — not a generic "are you still interested?"

Days before a deadline

Deadlines, documents and offers

Reminder calls that turn a missing transcript or an unaccepted offer into an action, with the link sent while they're still on the line.

When an application stops moving

Stalled applications, unstuck

Finds out what's blocking them — the wrong document, a visa question, a fee worry — and fixes it, or hands it to a person who can.

Never a cold call

It knows the student before it dials. Your team knows the call before they read it.

A call is only as good as what goes into it and what comes out of it.

Before the call, the agent has

  • Where the lead came fromA FindMyCourse.ai search, your website assistant, a form, a campaign.
  • Program, intake and stageWhat they're interested in, when they want to start, how far they've got.
  • Every previous touchpointThe question they asked on your site, the email they opened, the last call.
  • Your counsellor's notesSo it never asks what your team already knows.

After the call, your team gets

  • A summary they can read in ten secondsWho, what they want, what they asked, what was promised.
  • The full transcriptEvery line, reviewable, searchable.
  • An outcome and a next actionQualified, re-engaged, on track, unblocked — and exactly what happens next.
  • The warm ones, handed overLive transfer when someone asks for a person, or a callback booked at a time they chose.
How it works

From "new enquiry" to "called, qualified, next step set"

You set the rules once. The agent keeps them on every call.

1

Connect your lead sources and set the rules

Leads from FindMyCourse.ai, your website assistant, your forms. Calling windows, time zones, languages, what the agent may and may not say.

2

It calls within minutes

Inside your windows, in the student's time zone, with their history already in hand — and introduces itself as an AI assistant from your university.

3

It qualifies, answers and decides the next step

Hands over live, books a callback, sends the link or checklist, or closes with a reason — never leaves a call without an outcome.

4

Your team gets the summary

Summary, transcript, outcome and next action, delivered where your team works — with the warm leads at the top of the list.

Guardrails

You decide what it says, when it calls, and when a person steps in

An agent that represents your university on the phone should be as controllable as a member of staff. More so.

Approved content only

It answers from your programs, fees, intakes, entry requirements and process. Outside that, it takes a message and routes it.

Your calling windows, their time zone

You set when it may call in each country, how many attempts, and how far apart. It never calls at 3am, and never twice in an hour.

Always says what it is

It introduces itself as an AI assistant from your university, every call. Students know who they're talking to.

Hands over the moment it's asked

"Can I speak to someone?" means a live transfer in your hours, or a callback at a time the student chooses. Unsure of an answer? Same.

Every call on the record

Transcribed, summarised and reviewable by your team. If you'd say it differently, change the rule and it changes on the next call.

Consent and recording, per country

Calling consent, recording notices and do-not-call rules follow the requirements you set for each market. [Add your region specifics.]

Why not just hire, or outsource?

Three ways to get every lead called

Your team should be making the calls that need judgement. Everything else is volume, speed and consistency.

Your admissions teamOutsourced call centreFindMyCourse.ai AI calling
Time to first callHours to days, depending on workloadSame day, in shiftsMinutes, any hour
Calling hoursYour office hoursThe centre's shiftsYour rules, in the student's time zone
Context on the callWhatever there was time to readA scriptFull lead history, every call
ConsistencyVaries by person and by dayScriptedSame questions, same guardrails, every time
Cost modelHeadcountPer seat or per hourPlan-based — no extra headcount
What your team receivesTheir own notesA call logSummary, transcript, outcome and next action
Who handles the hard onesYour teamAn escalation queueYour team — handed over live, with the transcript
Plans

Where it fits

Run it on the leads you already have, or pair it with the solutions that create them and act on them.

Starter This solution alone

1 of 5 solutions

AI calling on your existing enquiries — forms, website, campaigns — with summaries delivered to your team. Nothing else required.

Growth Most popular pairing

3 of 5 solutions

Calling + qualified leads + website conversion. Every lead and every website enquiry called within minutes of arriving.

Complete

All 5 solutions

Calling as the voice of the whole journey, from first search to enrolment.

Pairs well with

Automate Your Admissions Workflow

A call that ends with "I'll send you the document checklist" needs someone to send it. Add workflow automation and every promise made on a call — the link, the reminder, the callback — happens on its own.

See workflow automation

Compare all three plans →

What admissions teams say

Leads that got called before they went cold

★★★★★

High-intent leads

Within a single intake cycle, we saw a steady flow of high-intent leads that consistently converted into enrollments.

LJ
Dr. Lim Jia HaoDirector of Admissions
★★★★★

Lower cost per enrolment

FindMyCourse.ai helped us significantly reduce our cost per enrollment while improving lead quality. Within two quarters, the ROI impact was clear.

PG
Parveen GargDirector, BCC Group
FAQ

Questions admissions directors ask about AI calling

It speaks naturally, in a voice you choose, and it introduces itself as an AI assistant from your university on every call — students always know who they're talking to. [Confirm your disclosure wording.]
Within minutes of an enquiry, inside the calling windows you set, in the student's time zone. If there's no answer it retries on the schedule you choose, then falls back to a message. [State your default windows and retry rules.]
[List supported languages and accents, and how the language for each call is chosen.]
It transfers to your team live during your hours, or books a callback at a time the student chooses. Either way, your team sees the transcript before they pick up.
Only approved content: your programs, fees, intakes, entry requirements and process. It doesn't negotiate, doesn't promise outcomes, and doesn't guess — anything outside its brief becomes a message for your team.
Calls follow the consent, recording-notice and do-not-call rules you set for each country. [Add specifics: recording consent handling, DNC list sync, data residency.]
[Yes / not yet — if yes, describe the dedicated number and how inbound enquiries are answered and routed.]
[By email, into a shared dashboard, or straight into your CRM — specify, and name any integrations.] Each one includes the outcome and the next action.
No. Calling works on the enquiries you already have. The most common addition is workflow automation, so the follow-ups each call creates happen without anyone remembering to do them.

See what it would have asked your last ten enquiries

Book a 20-minute call. Bring your recent enquiry list and we'll walk through when each one would have been called, what it would have been asked, and what your team would have received.